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What Parents Say

Reviews of Tropika

Every review here comes from a parent who has already fallen in love with Tropika: written after their orders arrived, in their own words.

4.5
Based on 6 verified reviews
5 ★4
4 ★1
3 ★1
2 ★0
1 ★0
Farah Iskandar
Customer since 2024 · 11 orders · 3rd review
Verified Customer

Eleven orders in and nothing has gone wrong once. Parcels are wrapped like a gift even when I order a single refill, and the one time a lid cracked in transit they replaced it without asking me for a photo.

Photo from this customer's review Photo from this customer's review
2 months ago · Edited
Hafiz Rahman
Customer since 2025 · 5 orders · 2nd review
Verified Customer

Ordered on a Sunday night, shipped Monday, in Ipoh by Wednesday. I wrote in asking about a prescription question and got a proper answer from a real person the same afternoon, not a copy-paste.

2 months ago
Nadia Kamarudin
Customer since 2024 · 9 orders · 2nd review
Verified Customer

What keeps me here is that they answer questions honestly, including when the answer is see your doctor rather than buy our thing. Rare enough that it is worth writing down.

Photo from this customer's review
2 months ago
Mei Ling Tan
Customer since 2025 · 3 orders
Verified Customer

Products and service are both excellent. Only reason this is not five stars is that the gift sets sell out fast and there is no waitlist. I missed the spa set twice before catching a restock.

Photo from this customer's review
2 months ago · Edited
Tropika Team replied

Fair point, and we are building a proper waitlist for the gift sets now. In the meantime your Inbox gets a restock message before we post about it anywhere else.

Siti Nurhaliza B.
Customer since 2023 · 18 orders · 3rd review
Verified Customer

Been buying since my first was born, now on my second. Prices have barely moved in three years and the formulas have not been quietly changed, which is more than I can say for the pharmacy brands.

Photo from this customer's review Photo from this customer's review Photo from this customer's review
2 months ago
Aiman Zulkifli
Customer since 2026 · 2 orders
Verified Customer

Product is good but my first delivery went to the wrong block because the unit field got cut off at checkout. Sorted quickly once I messaged, though I would rather it had not happened.

2 months ago
Tropika Team replied

Thank you for flagging this. The address field limit was the culprit and it has been fixed. Sorry for the detour on your first order.

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